Quotes that go quiet
You've spent time surveying, advising or quoting, only for the customer to disappear. That doesn't always mean they've lost interest.
AI-powered sales follow-up
More sales.
Same leads.
No extra ad spend.
Kindling AI helps home improvement and automotive businesses recover missed opportunities, follow up with new enquiries and turn more conversations into booked appointments and sales.
Discover the sales opportunities hiding in your existing enquiries.
Kindling / Opportunity MonitorIllustrative example
Opportunities in motion24Across reactivation and new enquiries
01
Previous quotationCustomer replied after 82 days
Conversation02
New fitted bedroom leadRequirements captured
Qualification03
Motorhome ownerValuation call requested
HandoverSales team focusReady conversations
£1.5million
Client-reported revenue
In additional sales revenue.
Generated through AI-powered follow-up with enquiries that hadn't booked an appointment straight away, for a UK home improvement client.
February — October 2026
Approximate, client-reported revenue associated with Kindling's follow-up activity between February and October 2026. It has not been independently audited and does not guarantee future results.
The opportunity you're missing
You're paying for the leads. But how many become customers?
Advertising can be working while sales still slip away. Many customers simply need more time, another answer or one well-timed conversation.
Enquiries that never book
Someone fills in a form but doesn't answer the phone or commit to an appointment. The opportunity is easy to miss.
Sales teams with too much to chase
Your salespeople should speak to interested buyers, not spend hours chasing unanswered calls and old enquiries.
Kindling helps you make the most of every suitable opportunity, not just the ones that convert immediately.
Meet Kindling
Your team can't follow up with everyone. Kindling can.
Kindling uses conversational AI to follow up with potential customers, understand what they need and help move suitable conversations towards a sale.
Database Reactivation
Turn old enquiries into fresh sales opportunities by reconnecting with customers who never went ahead.
ExploreSpeed-to-Lead
Respond to new enquiries quickly, including outside normal opening hours.
ExploreAutomated Sales Follow-Up
Keep conversations moving with natural, personalised messaging.
ExploreAI Appointment Booking
Arrange appointments through supported calendars and booking systems.
ExploreMissed Call Follow-Up
Help recover sales opportunities from calls your team couldn't answer.
ExploreReviews & Re-Engagement
Reconnect with customers, encourage appropriate feedback and identify future opportunities.
ExploreReal conversations. Better opportunities.
See how a missed opportunity becomes a sales conversation.
Kindling can hold natural two-way conversations, identify genuine interest and help customers take the next step.
Kindling / Reactivation
Illustrative example
Kindling
Hi Sarah, it's Claire from the team at Westfield Windows. You enquired about new windows a little while ago. Is that still something you're considering?
Customer
Actually yes, we put it off but we're looking again now.
Kindling
No problem at all. Would you like me to arrange a quick chat with the team about your options?
Customer
Yes, tomorrow afternoon would be good.
Conversation activeNext step: arrange availability
Kindling / Stock opportunity
Illustrative example
Kindling
Hi David, it's Sophie from Example Motorhomes. You previously mentioned you might be looking to sell your motorhome. Is that still something you're considering?
Customer
Yes, I've actually been thinking about selling it recently.
Kindling
Great. Would you like me to arrange a conversation with our buying team about a valuation?
Customer
Yes please.
Conversation activeNext step: arrange availability
Kindling / New enquiry
Illustrative example
Kindling
Hi James, thanks for your enquiry about fitted wardrobes. Would you like to arrange a quick call with our team to discuss what you're looking for?
Customer
Yes, sometime tomorrow would be good.
Kindling
Of course. I'll check the available appointments for you.
Conversation activeNext step: arrange availability
Who we help
Built for businesses where every enquiry matters.
We focus on considered purchases where customers often need time before making a decision.
01 / Primary focus
Home Improvement
Turn more homeowner enquiries, unconverted quotations and paused projects into sales conversations.
Explore Home Improvement 02 / AutomotiveAutomotive
Find more stock opportunities and bring previous car, motorhome and caravan buyers back into conversation.
Explore AutomotiveHow it works
We do the follow-up. Your team does the selling.
Understand your business
We learn how enquiries arrive, what follows and where sales may be slipping away.
Connect your leads
We work with existing lead sources, CRM and booking systems where supported.
Start conversations
Kindling follows the agreed messaging and identifies buying interest.
Book or hand over
Interested customers are booked into available appointments or passed to your team.
Review and improve
We review conversations and available sales feedback to refine the process.
See what you've been missing
We'll help you find your next sale. Before you pay us.
We'll take an agreed batch of eligible older enquiries, run a free reactivation trial and help you see the sales opportunities you might otherwise have missed.
Free trials are offered to suitable businesses with an agreed scope, eligible contact data and appropriate messaging permissions. Results are not guaranteed.
- Free initial reactivation trial
- No obligation to continue
- Real two-way customer conversations
- Built around your sales process
Why Kindling
Not another piece of software your team has to manage.
Kindling is a managed follow-up service designed to fit the way your business already works.
Managed for you
We help configure and maintain the follow-up process rather than handing over another login.
Natural conversations
Messages are tailored to your business and customer requirements.
Sales-focused
The aim is genuine opportunities, conversations and appointments—not message volume.
Fits your process
Kindling is designed to work alongside your sales team and available systems.
Questions, answered
What businesses ask before getting started.
No. Our main focus is helping businesses convert more of the enquiries they already generate.
No. Kindling supports your sales team by handling repetitive follow-up and helping identify interested customers.
Yes, where contacts are suitable and there is an appropriate basis for contacting them. We agree the data and messaging approach before launch.
Yes, where the relevant booking integration has been configured. An appointment is only confirmed when it is successfully created in the booking system.
For suitable businesses, we offer a free initial database reactivation trial with an agreed scope. We'll explain exactly what's included before anything begins.
Pricing depends on the service, activity volume and commercial arrangement. Depending on the project, this may be a monthly retainer, appointment-based fee or results-based agreement.
Your next conversation
You've already paid for the enquiries. Let's get more from them.
Book a free, no-obligation call to explore missed opportunities, improve follow-up and create more conversations for your sales team.